Customer Success Manager
MongoDBTokyo, Japan
Full-timeHybridPosted September 29, 2026
SourceCompany careers pageVerified September 29, 2026
About the role
Manages a portfolio of MongoDB customers in Japan after the sale, focusing on retention, adoption and realizing the value of their deployments. Runs business reviews, flags risks and expansion opportunities, and relays customer feedback to product and sales teams. Candidates are expected to be Tokyo-based under a hybrid model.
About MongoDB
MongoDB is based in United States.